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Contact Us:
Toll Free: 800-419-3561
Fax: 301-768-4244

Hours: 8 a.m. - 6 p.m. Monday - Friday
Corporate Offices:
Ecertco Incorporated
TradeShowPlus.com
4861 Telsa Drive Ste C
Bowie, MD 20715
Email:
customerservice@tradeshowplus.com

Driving Directions:
Google maps click here
 
 

 


 


We are a manufacturer and trade distributor of products and services to the tradeshow and display industries. We sell both to end consumers and authorized resellers. Our corporate headquarters is located in the Washington, DC metro area. We have manufacturing plants and distribution warehouses in Baltimore, Chicago and St. Louis.

Founded in 2000, we have experienced incredible growth by creating innovative, product rich e-commerce websites targeted to discriminating customers that demand one-time production and quality product. TradeShowPlus.com offers a broad spectrum of quality trade show and display products. Virtually all printing process are represented. Over 500 products ready to order with our without custom imprinting.
 
The TradeShowPlus Difference
Unlike most retailers of trade show displays we print in-house. Most retailers sub out their printing to large wholesale producers who sell inferior prints. Large wholesalers print on huge billboard printers. Large billboard printers print at very high speed yielding low quality prints. At TradeShowPlus we use high end printers that print crisp and clear. TradeShowPlus only prints on high end, time tested materials. Our in-house production affords our customers high quality printing that costs less.


Mimaki - JV3-130SPII
Solvent printer that has unsurpassed in print quality. Solvent prints require no lamination and work great both indoors and out.
Epson- GS6000
Low Solvent printer with dazzling 8 color process printing. Uses Pantone ColorBlast RIP technology for extremely accurate color.
HP - 5445UV
UV Solvent printer designed specifically for direct-to-substrate printing with UV curable inks.
 
 

 


 

TradeShowPlus.com offers full graphic design services tailored to your needs. Have us create a new design from scratch or polish off an existing design. Design rates are $75.00 per hour plus the cost of incidentals such as photo and font purchases.

Professional Artist: $75.00 per hour
Photo/Font Purchases: At Cost
Scans: $50.00 to $100.00

To take advantage of our great low cost design services just choose "Design services requested" from the "Art Submission" option located on each product order page. You will be charged the minimum $75.00 per hour charge to start. Additional time is billed in 15 minute intervals. After your order has been placed, one of our graphic artists will contact you to start the design process.
 
 

 

It pays to go with MyRewards. Every time you make a purchase with TradeShowPlus.com, you'll receive points based on your total purchase amount. It's a great way to save on your next purchase. MyRewards is free and automatic.

How MyRewards Works:

Every time you place an order you will receive 1 MyRewards point for each dollar spent. Points are available to spend as soon as your point accruing order ships. To redeem your points login to your account and click on the "MyRewards Redemption" link located in the "My Account" section of our website. For your convenience the link is also located at the bottom of our website. Once redeemed the points will be automatically applied to your next order. Its that easy: Purchase, Redeem, Spend!

MyRewards Basics:

  1. MyRewards point redemption: 50 points = $1.00 discount.
  2. Minimum redemption is 50 points.
  3. MyRewards points expire in 1 year.
  4. MyRewards points don't accrue on orders that use redeemed points.
  5. Resellers are exempt from the MyRewards program.
  6. MyRewards points are not redeemable for cash.
Want to learn more about MyRewards? For more MyRewards information, see the Terms & Conditions.
 
 

 


 

Warranty Terms
Upon the signed acceptance of delivery, you have 3 business days to report any damage that may have occurred during the shipping process. If no shipping damage is reported during the initial 3 day time period, all future reports or complaints will be treated as warranty claim and are subject to the terms and conditions of our standard warranty.

TradeShowPlus.com guarantees the quality of and function of its products when used in the correct manor as illustrated on each products accompanying user instruction sheet. This covers general fair “wear and tear” and guarantees repair or replacement when product failure is due to defects in manufacturing or assembly.

The TradeShowPlus.com warranty does not cover damage or product failure due to: incorrect use, mistreatment, failure to follow provided user instructions sheets, destruction, loss, theft, unauthorized alteration, vandalism or natural disasters.

In cases of a warranty dispute: TradeShowPlus.com reserves the right of final judgment/decision on the nature and cause of damage and the fair and applicable warranty response/solution.

Warranty Period
Warranty period is specific to the product ordered. Warranty information for each product is located under the "Product Specs" area on each product order page. TradeShowPlus.com provides a 1 year limited warranty on all indoor and outdoor inkjet graphics, and a 3 month limited warranty on dye-sub fabrics when used outdoors. This warranty covers ‘tunneling, de-laminating, and general color fading.

Standard Warranty
Should you have a problem with a product within its given warranty period please contact the TradeShowPlus.com customer service department, where you will be asked ‘standard questions’ to determine the nature of the product failure and to establish the level of solution. Upon authorization to return the problem product, all returns must be made to TradeShowPlus.com within 2 weeks of RMA.
 
 

 


 

Shipping Methods
TradeShowPlus.com uses United Parcel Service and Federal Express for order shipments. We use the U.S. Postal Service for shipments of printed catalogs and samples only. We cannot deliver product orders to P.O. Boxes. A street address is required on all product orders. Clients ordering online are allowed to choose from United Parcel Services ship methods. Please note that production time does not include freight time.

Time Critical Orders
Customers with firm event dates must indicate so when ordering online. Please enter your in-hand date using the "In-Hand Date" field when placing your order. Custom orders involving artwork often require expedited shipping to meet client in-hand dates. Customer service will inform customers of added shipping expenses prior to making any changes to their order. No charges will be made without the express permission of the client. TradeShowPlus.com reserves the right to change carriers at is sole discretion.

Shipping Damage
The arrival of a product damaged in shipping is a ‘non-warranty issue’ and claims must be filed/reported to the customer service department within 3 business days of receiving product. When submitting a shipping damage claim, digital photos may be required to document damage to the shipping container and/or product. (Please be sure to sign for packages as “damaged”.) Upon authorization to return the damage product, all returns must be made to TradeShowPlus.com within 2 weeks of delivery.

Missing Parts
Immediately upon receiving your shipments, please verify items shipped against the packing list to ensure accuracy. If you suspect that the delivery is incorrect or missing parts, please contact our customer service department, IMMEDIATELY.

Carrier Delays
TradeShowPlus.com is event date driven. We institute quality and production controls to ensure orders are produced and shipped on time. Unfortunately, we have no control over delivery of orders once they leave our production facilities. Once an order is picked up by the carrier the responsibility for order timely delivery falls on the carrier. TradeShowPlus.com will not be held liable for missed event dates due to carrier delay issues.
 
 

 


 

Should you need to return a product due to order cancellation or any other reason other than a warranty matter, TradeShowPlus.com reserves the right to carrying out a 100% inspection of the product before accepting the return. All returns of this nature are susceptible to a 25% restocking fee/charge. Unwanted returns will not be accepted 30 days after ship date of original product. TradeShowPlus.com will not accept the return of a used product, custom made product or inkjet graphics.

Shipping Damage
The arrival of a product damaged in shipping is a ‘non-warranty issue’ and claims must be filed/reported to our customer service department within 3 business days of receiving product. We must be able to submit the damage claim to the carrier within 3 days. Carriers will not settle damage claims after this period. Customers delaying damage reporting will forfit their right for replacement. When submitting a shipping damage claim, digital photos may be required to document damage to the shipping container and/or product. Carriers reserve the right to inspect damages prior to settling a claim.  Upon authorization to return the damage product, all returns must be made to TradeShowPlus.com within 2 weeks of delivery.

Order Cancellation
Order cancellations must be made in writing with receipt of the cancellation confirmed over the phone. The cancellation of a production order to which TradeShowPlus.com has produced or ordered raw materials, may result in TradeShowPlus.com fully charging for materials and labor, or imposing a minimum cancellations fee of up to 50% of the purchase/sale price.